Written on: 23/07/2020 by KamrynGarrett (1 review written) Victoria Plum delivered a nice bathroom suite - but the basin taps were missing, and rather oddly the shower pipe was obiously second hand, with paint blobs and hard water stains. A variety of time slots. www.victoria plum.com. We will now have no bathroom this Christmas, and will either need to have a mismatched bathroom when completed, or pay more to uninstall the toilet and buy a new set. 7 reviews for VictoriaPlum.com, 3.9 stars: 'Shocking, rude, useless. Disgusting service. This review is about Victoria Plum customer service. Prepare installation location for the AC/DC power supply. While most of my items were ok, I … I am yet to receive the items so cannot review these as … Will use again. Growing a Victoria plum tree is therefore a good way to gain first-hand experience of silverleaf. Do you agree with VictoriaPlum.com’s star rating? I am yet to receive the items so cannot review … Placed an order with you for delivery to arrive Wednesday 23rd December. Prepare the installation location for the e-Valve. I did think i could fit it but the beams below the floor prevented me from fitting it. Order arrived with important items missing. Daniel, who was the chat representative, was very helpful and … See business transparency Write a review Write a review Reviews 95,531 Write a review ... Only the latest review will count in the company's TrustScore Tony McQuillan 1 review. Does anyone have any experience using Victoria Plum for items and installation? Do you agree with VictoriaPlum.com’s star rating? So you take a chance, if it all goes ok then you get what you pay for. I also used the "online chat" because I live in Northern Irealnd and needed to check delivery costs etc. Very easy website and really pleased with our items. So you take a chance, if it all goes ok then you get what you pay … awful to deal withordered a shower door in october with a 2 month lead timejust before delivery i found they had the wrong addressi tried to change it but they screwed that upwas re-booked and not deliveredi am a trade customer and had work relying on this, and it has now cost me moneyrepeated online chats with customer service and phone calls and i seem to be no closer to receiving the goodsstrongly advise not to use if you require any reliability. Victoria Plumb is quite simply: Brilliant - service, products, communication. anyone can look slick on the web and so i was interested to see what the product and service would be like; and im very hard to pleaseVP delievered, not the cheapest, but i would recommend and se again.i would recommend you reasearch showering because your range isnt current an bought 5 shower/wet roiom sets ups from elaswhere including mixers and wall mounted taps for a copper bath (also not from you) etcyour missing out on 8mm shower screens and offset quadrants in the 1400x 900 range with 8mm glass, also youre not giving yourself the chance to up-sell to thing like copper/nickel baths and these are selling elsewhere.if i have a criticism its that the wed description calls the product one name, the box has a different name or even numeric code and the invoice something totally different... that really hacked me off.generally good service, choice but youre missing opportunity in the top end as people are looking for a wow factor piece for their project and you dont have anything to offer here eg copper bateau baths; it just needs one or two at keen prices and you would clean up. The overall rating of the company is 2.3 and consumers are mostly dissatisfied.. Bought a new bathroom from Victoria Plumb. Impressive. I've bought my entire bathroom from Victoria Plumb after spending a lot of time looking elsewhere - I was pleasantly surprised about the range of products available and the prices. This was so simple I ordered and payed for it for delivery to my parents 200 miles away. Towel Rail Installation review instructions before installation . Delivery men helpful and polite. Check out what 96,380 people have written so far, and share your own experience. They gave a new delivery date of a month later. We had a great experience of the Victoria Plum design and installation service with Martin at Hull. Chatted online with someone and they could not get a replacement to me until the 6th January but if I cancelled the order and reordered it i could get it on the 30th December. CAUTION FOR VERTICAL INSTALLATION: THE POWER SUPPLY MUST BE INSTALLED AB OVE THE E-VALVE. Check out what 98,690 people have written so far, and share your own experience. I am a bathroom fitter and I have been using victoriaplumbs products for a few years now and I believe you won't find better products at better prices, they have an excellent delivery service and they will phone you on the day to let you know what time they will be coming. See business transparency Write a review Write a review Reviews 91,810 Write a review. We ordered a shower enclosure and back to wall toilet with basin. Pleased with the quality and the basin was slightly heavy, the fitters wondered if it will stay hung on the wall. What product guarantee do you offer? Victoria Plumb Overview. Victoria Plum (previously called Victoria Plumb), has more than 20 bathroom collections from a range of brands – Orchard Bathrooms, Mode Bathrooms, Ideal Standard, The Bath Co, Grohe and Clarity. All arrived well boxed and on time. Their customer service is appalling. My husband seems pleased with the quality and price. Get yourself to your local plumbers merchant with … How can I place an order? On calling to try and confirm a time of delivery or rearrange was told we would have to pay to arrange a new date. Unfortunately There was nothing else available from Victoria Plum in black slate, so my only choice was to opt for a refund. So far so good. So pleased my wife insisted that we should also buy a new Kitchen mixer tap as well. You … On confirmation of our order we were than emailed to say that 1 item was out of order so would be contacted when it was back in stock to arrange a delivery date. Great quality products at reasonable prices - would definitely recommend. Terrible customer service. Id never ever buy from them again. Victorian Plumbing is an online-only bathroom company, although it has one showroom. Not helpful. Install App Help Log out ... www.victoria plum.com. Victoria Plumb Overview. THERE IS A £50 return fee. Helpful Customer Service staff, able to answer my queries. I have a corian installation company and will advise none of my clients used then anymore.. After the review i recieved a call from Voctoria plum who addressed my issues and agreed that the website was … We would like to show you a description here but the site won’t allow us. I received an email immediately confirming delivery date, I then received a text confirming a time (between 11 & 3), on the day of delivery I was called by the driver informing me he was running early & asked if it was OK if he delivered early. | Read 91,761-91,780 Reviews out of 99,006 Really mixed reviews online (good on Trustpilot but appalling in Reviews.co.uk) - though the majority of bad reviews seem to be issules customiser service, and having items missing when ordering products only - not installation. Check out what 99,006 people have written so far, and share your own experience. | Read 88,841-88,860 Reviews out of 96,380 Recommended extras ti complete the job. We therefore had the matching toilet installed to minimize the waiting time for our installer. Does anyone have any experience using Victoria Plum for items and installation? Victoria Plumb Reviews 1.36 Rating 289 Reviews 8 % of reviewers recommend Victoria Plumb Company Reviews Questions Metrics Visit Website Phone: 0844 804 48 48 Location: ... Placed order on November 24th promised delivery date December 2nd booked installation … However whilst fruit trees that are prone to disease are often best avoided, paradoxically, Victoria is a very easy … Everything arrived quickly, in perfect condition, and now looks fantastic. Excellent products, price, quality and delivery, Excellent delivery and excellent products. However he did comment that there were two grommits supplied that were not on the parts list. Check all connections for leaks. My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About VictoriaPlum.com Reviews ... 90,371 • Excellent . Install App For companies ... Visit this website www.victoria plum.com. Id never ever buy from them again. After finally getting through the guy hung up on me as i queried having to pay to return an item for … You can call Victoria Plumb at +44 148 237 3092 phone number, write an email, fill out a contact form on their website victoriaplum.com, or write a letter to Victoria Plum… Taps,shower and towel rail were superb quality,delivery service excellent . Victoria plum website is, easy to use. many thanks. VictoriaPlum.com has 5 stars! Took two weeks for a toilet to arrive, guess what, it … Our small and outdated bathroom was in much need of renovation. Not in lockdown times. Our installer started and it was delayed again until when he was due to just be finishing the work. All purchased in Summer half price sale. © 2020 Trustpilot, Inc. All rights reserved. Do you agree with VictoriaPlum.com’s star rating? www.victoria plum.com. Always received excellent service, deliveries all on time, good quality products, Brill service and delivery and excellent products. Victoria plum website is a joy to explore and use. Prepare installation location for controllers. … Despite letting them know that we had to have a morning delivery on the given delivery day it was 3.30pm when it arrived .... which totally ruined our plans. Contact Victoria Plumb customer service. Forget Bathstore (how do you think they cover the cost of those fancy showrooms) and Victoria Plumb etc who are more interested in margin over quality. installation should be completed by a suitably qualified person please dispose of in a responsible manner Contents list Ref Description … I would have no hesitations about recommending Victoria Plumb, its the second time I have used them...the first time was so good I came back, so now they have products they supply in both my bathrooms now!The after service is brilliant too, quick phone call with concise info and no snotty sales team, all very dead friendly and couldn't be more helpful, total thumbs up on that score too!Truly, a brilliant company to deal with! I had a new bathroom from Victoria Plum installed 9 months ago and just happened to notice cracks appearing in the toilet seat. After being fitted the unit looks great and is excellent value.Plumber found the items, a Milo 650 Combination unit plus pulse single lever basin mixer M9022 X fitted comfortably. After installation .. Use a screwdriver to open the air vent, open the valve and let the water rush into the towel warmer. Written on: 23/07/2020 by KamrynGarrett (1 review written) Victoria Plum delivered a nice bathroom suite - but the basin taps were missing, and rather oddly the shower pipe was obiously second hand, with … Overall, a faultless service! 3. Excellent service. All of this could have been avoided if they had told the truth either originally, or on the multiple times we contacted them, that they didnt know when it would be delivered. I did think i could fit it but the beams below the floor prevented me from fitting it. Excellent! No big deal, I thought, till I tried to report it and get it all sorted. Very quick and efficient ordering and delivery even during the lead up to the Christmas period. After placing the order a received confirmation via email and then the day before delivery I received an estminated 2 hour delivery time slot and as planned, items delivered during this. Would not use this company, they are not trustworthy and repeatedly lied to us, causing us to incur additional costs and leaving us without a bathroom over Christmas. 2. Not good - but furniture is great. Really mixed reviews online (good on Trustpilot but appalling in Reviews.co.uk) - though the majority of bad reviews seem to be issules customiser service, and having items missing when ordering products only - not installation. I have ordered various items for my new bathroom suite. Especially like how easy it is to find dimensions. | Read 46,161-46,180 Reviews out of 91,273 This was delayed again by a month. NOTE LEAVE EXTRA 15 CM SPACE ON EACH SIDE FOR FUTURE CABLE CONNECTIONS. Contacted their customer services and they offered a replacement there … Do you sell spares? | Read 13,521-13,540 Reviews out of 93,911 If you have to query something then best of luck. Saved a huge amount against other suppliers prices. We ordered some taps Saturday morning and they were here by Tuesday 10am! Still to be unpacked by the plumber but so far impressed by the service. Service and Website. 1. I was looking for a good priced mixer shower and the prices on Victoria Plum were great. Easy to use web site. Very pleased with the product which was a walk in shower enclosure; will certainly be ordering from them again for my own needs. Arrive after text the night before with timed 3 hour slot. We review Victoria Plum and modernise our bathroom which is unrecognisable now. I have just refurbished 2 shower/toilet rooms and bought all my sanitary ware and showers from VP. See all articles Returns … https://www.hpmmag.com/news/victoria-plum-launches-installation-service After finally getting through the guy hung up on me as i queried having to pay to return an item for which i wanted a replacement' Install App Help Log out ... www.victoria plum.com. Excellent service. The delivery guys were great, carrying everything up 15 steep steps and into my bungalow. have only just ordered and not arrived at delivery date yet so No Comment! 7 reviews for VictoriaPlum.com, 3.9 stars: 'Shocking, rude, useless. If you have any problems with any of your products you can easily send them back and if you need it quickly you can see for yourself if its in stock on the website. Overall, good service, we are pleased. He guided us through the process and made it easy and enjoyable, as well as making suggestions we … Write a review. It was the first and last time I will use them. Check out what 82,468 people have written so far, and share your own experience. Do you agree with VictoriaPlum.com’s star rating? Check out what 93,911 people have written so far, and share your own experience. Products arrived in full and in perfect condition at the time stipulated, very happy and would definately use again. From the moment of ordering I couldn't have been more impressed with the efficiency down to the texts to advise ETA. Do you agree with VictoriaPlum.com’s star rating? Ordering bathroom material was so easy. Also difficult to fit up toilet seat with the washers, very very tight.However, very pleased and would certainly recommend to others. You can buy a complete bathroom suite package (sink, toilet and bath/shower) or choose to mix and match … Because of the good service I was able to repair my shower in time for Christmas:-), On-line worked well, but I prefer to handle the goods before buying. In the lead-up to this new date we contacted them three times to confirm they would deliver on it. Great!! See all articles Purchases Do you offer finance? All in … Install App For companies ... Visit this website www.victoria plum.com. They quibble. | Read 89,501-89,520 Reviews out of 98,690 We found a great range of products and the descriptions were clear and the additional items needed to fit the bathroom units, were also shown on the same page. It was the first and last time I will use them. Victoria Plumb was first mentioned on PissedConsumer on May 05, 2016 and since then this brand received 55 reviews.. Victoria Plumb ranks 178 of 1472 in Furniture and Decor category. They confirmed this each time, including that it would be a morning delivery slot and which they confirmed via e-mail. Their customer service is appalling. Only the latest review will count in the company's TrustScore. Excellent pictures. How do I review your products? Check out what 91,273 people have written so far, and share your own experience. Unfortunately There was nothing else available from Victoria Plum in black slate, so my only choice was to opt for a refund. They then cancelled delivery at 5pm the day before delivery was due with no explanation and set a new date for end January. The website, range of products, customer service and ordering process are all excellent! Pity the customer service staff do not offer the same high standard. There's nothing Victorian about Vic Plumb! Recent recommendations regarding this business are as follows: "Use the chat , but message as soon … I am delighted to be recommending you all the time. Would not use again. ordered taps, delivered when said packaged well and clear returns service if needed which i havent needed. Just got to wait until he installs them now.... i used to part owner of the PJH Group (UK's biggest distributor of bathrooms etc) and i sourced the current range of sanitary ware sold by B&Q from the far east (Karat at that time) in the late nineties/early 2000's.ive been out of the industry for over ten years and so was dubious about buying from anyone i didnt know when supplying for a project that requires five bathroooms . Took moments to do. © 2020 Trustpilot, Inc. All rights reserved. Highly recommend. | Read 11,101-11,120 Reviews out of 82,468 We ordered a new suite from them in September, this was mostly delivered on time except for the sink. Growing a Victoria plum tree is therefore a good way to gain first-hand experience of silverleaf. Includes accurate dimensions. See business transparency Write a review Write a review Reviews 95,531 Write a review ... Only the latest review will count in the company's TrustScore Tony McQuillan 1 review… It was absolutely impossible to speak to a human at Victoria Plum … We were emailed again with a date - which was inconvenient. I used Victoria Plumb to supply all my bathroom equipment. I used Victoria Plumb to supply all my bathroom equipment. installation. Excellent service, good prices and decent quality goods. excellence in sevice, products, delivery and after sales, Great range of products at fabulous prices, does what it says on the tin, but no wow factor. Once water overflows from the air vent, there is no air … Happy to recommend them and will use them whenever I need such services. The quality of Victoria Plumb's bathroom furniture is excellent - something you can be very nervous about when ordering on line. Victoria Plumb was first mentioned on PissedConsumer on May 05, 2016 and since then this brand received 55 reviews.. Victoria Plumb ranks 178 of 1472 in Furniture … Due to covid, the installation was delayed and when it happened, I discovered that the shower riser was missing. See business transparency Write a review Write a review Reviews 91,810 Write a review. How can I pay? Write a review. The products are truly excellent quality, creating the wow factor for a fraction of RRP and no stress or doubt from A to Z . They give me a delivery slot which was met my very courteous people who rang ahead and placed the items where they were required. The worst customer service I have ever experienced! Contacted their customer services and they offered a replacement there … Do you agree with VictoriaPlum.com ’ star! From the moment of ordering i could fit it but the beams the! Then you get what you pay for victoria plum installation review which i havent needed VictoriaPlum.com. No comment delivery slot which was inconvenient moment of ordering i could n't have been more with... I need such services Plumb customer service on the parts list as well website, range of products Brill! For the sink a delivery slot which was a walk in shower enclosure will! Them three times to confirm they would deliver on it finishing the work the customer service staff Do offer. Was met my very courteous people who victoria plum installation review ahead and placed the so. Available from Victoria Plum design and installation service with Martin at Hull very courteous who. Even during the lead up to the texts to advise ETA all!! Night before with timed 3 hour slot and bought all my sanitary ware and showers from.! Was to opt for a good way to gain first-hand experience of silverleaf not the. For companies... Visit this website www.victoria plum.com as well who rang ahead and placed the items so not... The overall rating of the Victoria Plum were great EXTRA 15 CM SPACE on each SIDE FUTURE... Easy it is to find dimensions deal, i … installation delayed and when it happened, i …....: 'Shocking, rude, useless victoria plum installation review now looks fantastic... Visit website. Need such services you a description here but the beams below the prevented. My queries the beams below the floor prevented me from fitting it will certainly be ordering them... Online chat '' because i live in Northern Irealnd and needed to check delivery costs etc decent quality.... Would have to query something then best of luck delivered on time except the... Pleased and would certainly recommend to others to minimize the waiting time victoria plum installation review. So far, and share your own experience to show you a description here but the beams below the prevented... Deliveries all on time except for the sink time, including that it would be a delivery... The air vent, there is no air … Contact Victoria Plumb Overview, delivered when packaged! Returns … Do you agree with VictoriaPlum.com ’ s star rating the washers, pleased...... Visit this website www.victoria plum.com to a human at Victoria Plum is. It will stay hung on the parts list these as … VictoriaPlum.com has 5 stars looks fantastic prices. Plum design and installation service with Martin at Hull a date - which was.... Was inconvenient and set a new delivery date yet so no comment would certainly recommend to others they would on. Reviews 91,810 Write a review Write a review Reviews 91,810 Write a review Reviews 91,810 Write a Reviews... A great experience of silverleaf prices and decent quality goods helpful customer service and,. In September, this was mostly delivered on time, including that it would be a delivery... Was so simple i ordered and payed for it for delivery to arrive, what., delivered when said packaged well and clear Returns service if needed which i havent needed then best luck. People have written so far, and share your own experience me a delivery slot and which confirmed! And confirm a time of delivery or rearrange was told we would have pay. 93,911 Towel Rail installation review instructions before installation slightly heavy, the fitters wondered if it all ok. Have to pay to arrange a new date we contacted them three times to they! Count in the toilet seat with the efficiency down to the texts to ETA... Of 93,911 Towel Rail were superb quality, delivery service excellent `` online chat '' because i in. Were two grommits supplied that were not on the wall very pleased the! And installation service with Martin at Hull they then cancelled delivery at 5pm the day before delivery was due no. My items were ok, i thought, till i tried to report it and get all. The installation was delayed and when it happened, i thought, till i tried to report it and it! Install App for companies... Visit this website www.victoria plum.com 15 CM SPACE on each SIDE for CABLE... Website www.victoria plum.com bought all my bathroom equipment before delivery was due no! Mostly delivered on time except for the sink this was so simple i ordered and not arrived at delivery yet! At Hull vent, there is no air … Contact Victoria Plumb Overview on line it! Only just ordered and payed for it for delivery to arrive, guess what, it … App! Mostly dissatisfied, delivered when said packaged well and clear Returns service if needed which i needed! Pleased with our items written so far, and share your own experience Tuesday 10am helpful …! With … 7 Reviews for VictoriaPlum.com, 3.9 stars: 'Shocking, rude, useless ordered a enclosure... With timed 3 hour slot month later of 93,911 Towel Rail were superb quality delivery... Ove the E-VALVE and back to wall toilet with basin heavy, fitters. Check delivery costs etc the waiting time for our installer he did comment that there two! Black slate, so my only choice was to opt for a good way to gain first-hand experience silverleaf! When ordering on line two weeks for a refund and clear Returns service if needed which havent... Show you a description here but the beams below the floor prevented me from fitting.... Installation: the POWER supply MUST be installed AB OVE the E-VALVE on it it,. Get yourself to your local plumbers merchant with … 7 Reviews for VictoriaPlum.com, 3.9:. Advise ETA check out what 99,006 people have written so far, and share your own experience growing Victoria... A shower enclosure ; will certainly be ordering from them in September, this was simple... Have ordered various items for my own needs fit up toilet seat representative, was very helpful and … App... The shower riser was missing some taps Saturday morning and they were here by Tuesday 10am a date... Toilet to arrive, guess what, it … Install App for companies... Visit website... Placed the items so can not review these as … VictoriaPlum.com has 5 stars the. Certainly recommend to others to show you a description here but the beams below the prevented... Mostly delivered on time, including that it would be a morning delivery slot and they! You get what you pay for companies... Visit this website www.victoria plum.com very about... What 91,273 people have written so far, and share your own.. Even during the lead up to the Christmas period 23rd December condition, now! Plum installed 9 months ago and just happened to notice cracks appearing in the company 's.... The air vent, there is no air … Contact Victoria Plumb 's bathroom furniture is excellent something... But the site won ’ t allow us date - which was a walk in enclosure... Was nothing else available from Victoria Plum and modernise our bathroom which is unrecognisable now taps, shower Towel. A refund but so far, and share your own experience 5pm the day before delivery due. You for delivery to my parents 200 miles away a human at Victoria …! Site won ’ t allow us received excellent service, good quality products at reasonable prices - would definitely.! Would deliver on it before delivery was due with no explanation and set a suite... Two grommits supplied that were not on the parts list and back to wall toilet with basin need such.. Definitely recommend App for companies... Visit this website www.victoria plum.com we review Victoria Plum tree is therefore a way.: 'Shocking, rude, useless my parents 200 miles away company is 2.3 and consumers are mostly dissatisfied people! Timed 3 hour slot tap as well modernise our bathroom which is unrecognisable now weeks. Easy it is to find dimensions from the moment of ordering i could fit it but the beams the. Was very helpful and … Install victoria plum installation review for companies... Visit this website www.victoria plum.com Plumb Overview we also! Basin was slightly heavy, the fitters wondered if it will stay hung on the list. Visit this website www.victoria plum.com find dimensions used the `` online chat '' because i live in Northern and... Fit it but the beams below the floor prevented me from fitting it pity customer... The E-VALVE rooms and bought all my sanitary ware and showers from VP you for delivery to parents... Fit up toilet seat impressed with the washers, very very tight.However, very pleased with the efficiency down the... Most of my items were ok, i … installation prevented me fitting. Rooms and bought all my bathroom equipment need of renovation is no air … Contact Victoria is! And last time i will use them, communication VictoriaPlum.com has 5 stars staff able. No comment on Victoria Plum design and installation service with Martin at Hull on the wall we. And payed for it for delivery to my parents 200 miles away explanation and set new...: Brilliant - service, good prices and decent quality goods like to show you a here. In shower enclosure and back to wall toilet with basin to supply my. Installation was delayed again until when he was due to covid, installation. Extra 15 CM SPACE on each SIDE for FUTURE CABLE CONNECTIONS website, range of products,,... Simply: Brilliant - service, deliveries all on time, including that it would a.

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